Programme

Human Performance and Error Management

If you work in an environment where quality and safety are key, this course will give you the knowledge and tools to avoid error situations.
Human Performance and Error Management Training

Who is this for?

People who work in an environment where quality and safety are key. This course explores human performance and how we can use simple tools to avoid error situations.

How will it help the individual?
  • Develop confidence to highlight and tackle error situations.
  • Review incidents to identify active errors and hidden or latent errors.
  • Identify error traps like a lack of assertiveness or complacency.
  • Apply simple tools that can be used in the workplace to prevent incidents.
  • Explore approaches for preventing errors and making improvements.
How will it help the organisation?
  • Encourages honest and open approach to error management.
  • Reduction of error events and improvement of quality.
  • Attendees will learn about human factors and their influence on errors.
  • Addresses drifts in standards and the impact of the accumulation of those hidden weaknesses.
  • Discussions will encourage attendees to review the impact of error events on themselves and other stakeholders.
Tailored to your Needs

We know every organisation is different, that’s why we can tailor all our programmes to the unique needs of your people. So every programme has a lasting and measurable impact.

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