Lloyds Leadership Development Programme

An innovative Leadership Development Programme for 80 Talented Managers within the Retail Division IT Department.

Organisation overview

Lloyds Banking Group is a leading financial services group providing a wide range of banking and financial services, focused on personal and commercial customers. The Group’s main business activities are retail, commercial and corporate banking, general insurance, and life, pensions and investment provision.

Our Approach

The IT department had grown rapidly to manage the increasing dependency on technology in banking. Many technical specialists had become managers and leaders. Following an intense period of needs analysis, a major launch event was staged to announce the programme to attendees.

Managers and leaders at all levels of seniority attended the programme, which ranged from two days to six days for different cohorts. A significant part of the programme involved experiential team challenge activities. The most senior cohort experienced a high challenge leadership experience in a remote location of the Western Isles.

All alumni of the programme have access to ongoing support in the form of mentoring and access to the First Ascent Foundation.

Impact and ROI

The programme enabled the leaders and managers to be “change ready” to take on the continually evolving IT challenges facing the Bank.


It proved to be a career defining experience for many delegates, who had never previously experienced the quality and personal impact that the programme provided.

"Quite simply, the best leadership experience I've taken part in. This has sustainability."

"My own personal boundaries were stretched. I now truly believe that anything is possible for me."

"If you wish to fulfil your potential then this programme provides a clear framework which will empower you. Everybody came away "buzzing" with excitement and motivation."

"The first leadership event I've ever been on that delivers - real, insightful and applicable!"

Delegates from the Lloyds Leadership Development Programme

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